I placed an order totalling $434.86 under number I returned the items listed below.įashion Nova issued me a credit in the amount of 382.88 in form of a gift card and then disabled the gift card claiming there is an issue with the return.
After this is resolved I will never ever order from fashion nova again. If the address does not match billing before even processing payment why would you guys let 3 orders go through? We should get our money automatically back not 7-10 business days! This is a big inconvenience and very unprofessional. I then place another order and just use my original address I used the first time and they cancel again AFTER TAKING MY MONEY! I’m so furious and I will never order from fashion nova again. Now they cancel this order after a day and take my money. I get a email today saying it was canceled because the billing and shipping does not match mind you the last package did not have the same shipping and billing address yet they still shipped my order I never received. Fashion nova says I have to wait 48hrs to see if I receive it because sometimes the delivery person will mark it as delivered when it’s not we’ll the deliver guy that was delivering packages that day said he never had my package to begin with! So I place another order the same way, over $680 they let my payment process I get a delivery date of Friday the 21st with my rush fee.
2 weeks ago I placed a order with fashion nova.
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